Useful Numbers - Bishopscourt Village Residents' Association

Emergency Services (Police, Fire, Ambulance, Traffic, Natural disasters) for help when life or property is endangered: : 107 from landline (free) or 021 480 7700. Alternatively, 112 (free) from a cellphone, even if you don’t have airtime, and you will be linked to your cellular network provider’s emergency call centre.
Metro Police: 0860 765 423 (24 hrs); 021 400 1430/5 for law enforcement especially with “nuisance” by-laws.
Environmental Crimes Hotline (the Green Scorpions): 0800 205 005
Stompie Hotline: 021 424 7715 to report a burning cigarette butt thrown from a car (note time & date, location, license plate details)
Table Mountain National Park for fire, emergency & crime reporting: 0861 106 417 (24 hrs); Newlands Fire Base: 021 689 7438 (office hrs).
Mountain Rescue: 021 937 0300 = Wilderness Search & Rescue, Cape Town & Somerset West.

SAPS Emergency number 10111 (free from landline)
Claremont Police Station: 021 657 2250 / 51 or 021 6711445
Sector 3 Manager: Sergeant Michael Coetzee 079 894 1495 claremontsector3@gmail.com
Claremont Station Commander, Col Maree Louw: 021 657 2241 or 079 894 1523

ADT Emergency: 086 12 12 301: quote your home phone number (not name) for immediate assistance
ADT Control: 086 12 12 300: choose option 1 for emergencies, option 2 to report suspicious people & vehicles or for the Bicycle Patrol (LSS) “Meet and Greet” service; phone about 20 minutes before you wish to be met outside your house.
ADT Alarm testing (from cellphone, office hours only): 086 12 12 302

Ambulance & paramedics: 10177; 084 124 (ER 24); 0860 638 2273 (Netcare); 0860 123 367 (Life EMS)
Netcare 911: 086 1212 301 for ADT clients with both Monitoring & Armed Response
Hospital ER Units: 021 799 2196 (Constantiaberg Mediclinic); 021 670 4333 (Life Kingsbury); 021 506 5111 (Life Vincent Palotti)
Poisons Information Helpline: 0861 555 777

The most efficient way to log a service delivery complaint is directly on the website .
Call Centre: 0860 103089 for all service requests/complaints (solid waste, electricity, water, parks, roads and storm water) and for all enquiries (accounts, motor vehicle registration and traffic fines). Have your rates account number handy and insist on a reference number for your request/complaint.
Email: contactus@capetown.gov.za to report all service faults; power@capetown.gov.za for electricity service faults; watertoc@capetown.gov.za for water and sewer service faults.
SMS your name, address, erf/account #, and fault details in 160 characters maximum to 31220 (electricity) or 31373 (water and sewer) service faults.

Councillor for Bishopscourt Village: Emile Langenhoven: 021 400 5679 (W)
Building Inspector: 021 710 8286
Electricity complaints & street lights: 0800 220 440 (24 hrs)
Flooding, blocked storm water drains: 0800 65 64 63 (24 hrs)
Graffiti and vandalism: 021 596 1999
Illegal Dumping, LitterWatch (general solid waste): 0860 103 089
Land Invasion (squatter control): 0800 225 669 (24 hrs)
Law enforcement: 0800 222 771 / 021 447 2365 / 021 980 1466
Metal theft: 0800 222 771
Oil – waste & collectors: 021 988 8927
Parks (trees on verges etc): 021 689 8102 (Mr Neil Fortes); 021-689 4184 (Jolyon Schmidt)
Pollution spills (eg. pollution of the river): Mr Walpole 021 684 1030.
Traffic: Traffic Control 0860 765 423; Traffic signal faults: 0860 001 948 (24 hrs)
Vagrants (Street people): 0800 872 201
Vandalism and malicious damage to City property: 0860 103 089
Water leaks/sewers/restriction queries and contraventions: 0860 103 054 (24 hours)
Water Pollution: 0800 225 669

WILDLIFE
Bees: Comb Honey Apiaries 082 400 0276 (Neville Spencer); Bee Keeper 084 568 9189 (checked 2017)
Wasps: Log a service request with City of Cape Town to have wasp nests removed
Snakes: An up-to-date list of snake removal experts can be found on the African Snakebite Institute website
Other animals: SPCA, Southern suburbs 021 700 4140; Baboon matters: 071 588 6540